Frequently asked questions

What is Valet Trash service?

Our valet trash service offers a convenient, door-to-door trash and recycling solution for multi-family communities across the Tampa Bay area, including St. Petersburg and Clearwater, FL. Perfect for apartment complexes, condominiums, student housing, and senior living communities, this premium amenity adds value and cleanliness to any property.

Valet trash pick-up is a turnkey service that boosts resident satisfaction while generating additional revenue and improving your property's net operating income (NOI). It’s the #1 most-requested community amenity, with nearly 100% resident participation from day one.

Whether you manage a large portfolio or a privately-owned complex, our professional valet trash services are simple to implement, cost-effective, and help maintain a clean, attractive environment for your residents.

How does Valet Trash service work?

Our door-to-door valet trash service is designed for maximum convenience and seamless integration into any multi-family community. We offer waste and recycling collection five nights a week, making it easy for residents to maintain a clean and clutter-free living space.

Residents simply place their tied trash bags into the provided container and set them outside their door between 6:00 PM and 8:00 PM. Starting at 8:00 PM, our professional valets collect the waste and transport it to the community’s designated dumpsters. By 9:00 AM the next morning, residents retrieve their empty containers—no mess, no hassle.

What is the step-by-step process for trash collection?

1. Professional, clean-cut uniformed service valets will pick up the trash from outside each residents’ door.

2. Trash bags are collected in a shoulder harnessed, anti-drip collection container

3. Trash bags are then taken to the on-site dumpster/compactor and thrown away

4. Areas around the dumpsters are swept clean of loose trash

How does the recycling process work with a trash valet service?

1. Residents place their recycling in tied “blue bags” and are put outside their door alongside their other trash so you know what is recycling.

2. Recycling bags are taken to the on-site recycle bins

What are the benefits of valet trash service?

Doorstep collection is an amenity that every resident uses numerous times a week. The benefits include:

1. Doorstep pick-up is a service all residents take advantage of, unlike a weight room or pool at their community

2. Doorstep collection helps grow resident retention and new leases by offering the property a unique market advantage compared to competing communities that do not offer a door-to-door trash valet service

3. No trash is left out in the community during leasing hours

4. Trash is collected shortly after it is set outside – no odors, trash leakage, or stains on walkways and breezeways

5. Dumpsters and compactor areas are cleaned nightly by fully insured and uniformed trash valets

6. Crime deterrent while service valets are on the property up to 28 times per month at hours when the management and maintenance staffs have gone home for the evening

What are the benefits for the apartment community?

Doorstep collection is an amenity that every resident uses numerous times a week. The benefits include:

1. Doorstep pick-up is a service all residents take advantage of, unlike a weight room or pool at their community

2. Doorstep collection helps grow resident retention and new leases by offering the property a unique market advantage compared to competing communities that do not offer a door-to-door trash valet service

3. No trash is left out in the community during leasing hours

4. Trash is collected shortly after it is set outside – no odors, trash leakage, or stains on walkways and breezeways

5. Dumpsters and compactor areas are cleaned nightly by fully insured and uniformed trash valets

6. Crime deterrent while service valets are on the property up to 28 times per month at hours when the management and maintenance staffs have gone home for the evening

What are the benefits for the residents?

1. It’s an extremely convenient and appreciated amenity

2. Set it and forget it – eliminates having to carry trash bags down flights of stairs

3. Put an end to having residents drive to a centralized dumpster – no more messy trash on the roof of their car or truck

4. Stay out of storms – removes the need to carry trash bags during inclement weather

How can a community benefit from valet trash service?

Going “Green” is an option that most communities and tenants have moved towards to help our planet by reducing the trash we send off to the landfill. This action will reduce apartment complexes footprint while assisting in job creation and economic development.